Client Success

As your partner, we provide one account team that will assist you across every step of your client journey, driving toward your success as if it was our own.

We care about your goals

Marketers must provide experiences that drive revenue, promote trust, and enhance their brand. We’re entirely focused on making this difficult task easier — and making your relationship with us as easy as possible.

True brand extension
We become an extension of your team. Your brand, goals, and challenges are at the heart of the work we execute on your behalf. Every action we take is made with your best interest in mind.
Dedicated client success team
When you need to get in touch with us for any reason, you aren’t limited to submitting a ticket. You have access to a dedicated Client Success team who learns your brand, understands your needs, and provides the reliable, strategic partnership you deserve.
Strategic partner
We are here to help identify how your brand can deliver more effective marketing. Our Client Success team uses a proven methodology to examine your current state and strategies, unlock areas of opportunity, solve business challenges, and deliver a sophisticated QBR.
Your opinion matters
The best indicator of our success is our clients’ feedback. We regularly speak with clients to identify areas in which we can be a better partner and proactively make changes to improve our clients’ customer experiences.

Why? Because you matter

Here at Cheetah Digital, we’ve all been in the marketing trenches. We understand the stressors you face on a daily basis, and believe working with an unreliable vendor should never be one of them. As your partner, we promise to do everything in our power to make sure every experience you have with us is reliable, professional, and innovative.


You’re not in this alone

Executing award-winning marketing doesn’t happen in a silo. We’re here to provide the resources, experience, and marketing expertise you need to reach your customers and drive results.


Reliable support — 24/7/365

One key to achieving marketing success is always having access to the support team needs. No matter the hour or day of the year, our support team is available to answer your questions and fix any potential issues that may arise.